Team Registration
The purchase of Robotics Education & Competition Foundation (RECF) team registration on RobotEvents.com is nonrefundable and non-transferrable.
Event Registration
- Event registration refunds are the responsibility of the Event Partner and will only be issued for events that offer refunds in the policy listed on their RobotEvents.com page.
- If an Event Partner has received payment for a team's event registration, the Event Partner is responsible for issuing refunds to teams, per their listed refund policy, using their organization’s own accounting process.
- If an event registration payment has been initiated by a team, but has not been received by the Event Partner, the Event Partner may contact accounting@recf.org for assistance with the refund process.
- To view the event registration refund policy for an event, visit RobotEvents.com, search for the event, and click on the “Refund and Payment Policies” tab in the left-side menu. Team contacts agree to this payment policy by signing up for the event.
- The RECF will support and follow the refund policy posted by the Event Partner on their RobotEvents.com event page, so long as it meets the Commitment to Event Excellence.
- All issued refunds will not include the $5.00 per team processing fee.
- Teams must contact the Event Partner directly to request a refund.
Program Products
Products purchased on RobotEvents.com require a Return Material Authorization, which can be obtained by contacting VEX Robotics Customer Support at (833) 297-6268 or emailing support@vex.com with the order number and reason for the return.
Contact
Teams should contact the Event Partner directly for all questions regarding event registration refunds.
Additional questions or concerns may be sent to accounting@recf.org.