REC Foundation Help and Support
You are already here at kb.roboticsEducation.org. Use the search option at the top of the page to find articles and information about Starting Teams, Competitions, Robots, Coding, and Events.
Team Engagement Manager
Your Team Engagement Manager (TEM) can be a mentor's best friend. Reach out directly to them any time you have questions. To find your TEM, go to the RobotEvents.com Support Page and click on your region.
Professional Development for Mentors
Connect with experts, watch videos and learn more at Mentor PD+. VEX PD+ for Mentors has a Community forum where you can ask questions and get advice from other Team Mentors.
Ask your TEM to connect you with a local coach who can act as a mentor.
You can also search for teams in your area on the Robot Events Map.
- Go to the Robot Events Map.
- Select Teams at the bottom of the form.
- Select your program and the correct season.
- Zoom in on the map to find the names of other local teams.
- Search for their school/club contact information on the internet.
VEX Training, Help, and Support
The free VEX Certification System offers training courses for educators and volunteers. Each course includes lessons, practice exams, and certifications that demonstrate your understanding of the course's material. Certified learners gain access to a growing community of users and resources in a variety of Professional Learning Communities. The VEX Certification System is available to all users at no cost.
VEX STEM Library
Visit getStarted.vex.com to get help specifically designed for people new to VEX.
The VEX STEM Library contains documentation and articles on using VEX products.
- VEX documentation
- Getting started with VEX
- Robot design and engineering
- Coding tips and techniques
- STEM fundamentals
- All online at help.vex.com
VEX Technical Support
VEX Technical support can be contacted via chat at vex.com.
- Look for the red help bubble.
- Type in your question.
- An AI Bot will give you likely answers.
- If you want to chat with a human, click on 'Get In Touch'
- Call 833-297-6268 for customer & technical support.
US and International Support
Community Help and Support
The official VEX Forum provides a centralized platform for discussions about VEX products and competitions.
Unofficial VEX Competition and Education Facebook Groups
A wide variety of VEX Competition and VEX Education groups exist on Facebook, and most can be found easily in a search of Facebook Groups. These communities include groups targeted to specific geographic regions, volunteer roles, competition platforms, and more, and are an excellent place to find and share ideas.